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tTapenda

Terms & Conditions

This English translation is provided for convenience only. The German version is legally binding.

§ 1 Scope, Provider

These General Terms and Conditions (T&C) apply to all orders placed by consumers and entrepreneurs through the online shop of Admir Fazlic, Tapenda, Germanenstr. 34, 45888 Gelsenkirchen (hereinafter the “Provider”). A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (§ 13 BGB).

§ 2 Conclusion of Contract

The presentation of products in the shop does not constitute a legally binding offer, but a non-binding invitation to order. By clicking the “Order with obligation to pay” button or by completing the payment process with the payment service provider, you submit a binding offer to purchase the goods contained in the shopping cart. The contract is concluded upon our acceptance, at the latest with the confirmation of receipt of payment or the shipping confirmation.

§ 3 Prices and Shipping Costs

All prices are final prices in euros and include statutory value added tax. Shipping is free of charge. We currently deliver to Germany, Austria and Switzerland. For deliveries to Switzerland, additional import charges (customs duties, import turnover tax) may apply, which are not included in the purchase price and are to be borne by the buyer.

§ 4 Payment

Payment is processed via the payment service provider Stripe. Depending on your selection, credit/debit card, PayPal, Klarna and Apple Pay, among others, are available. The respective provider selected may impose its own terms. The purchase price is due for payment upon conclusion of the contract.

§ 5 Delivery, Retention of Title

Delivery is made to the delivery address you provide. The expected delivery time is 1–4 business days after receipt of payment. The goods remain our property until full payment has been made.

§ 6 Right of Withdrawal

Consumers have a statutory right of withdrawal. Details can be found in our Right of Withdrawal notice. The right of withdrawal does not apply to goods that are made to customer specifications or clearly tailored to personal needs (§ 312g (2) no. 1 BGB), e.g. individually printed or personalized products. Affected items are marked accordingly on the product page and in the shopping cart.

§ 7 Use of the Activation / Redirect Service

Every stand purchased comes with a short code through which you define a redirect target (target URL). You are solely responsible for the chosen target and warrant that it does not violate applicable law or the rights of third parties. In particular, redirects to unlawful, youth-endangering, misleading, malware- or phishing-related content are not permitted.

The Provider is entitled to block a code if there is a concrete suspicion of a violation of these terms or of applicable law. There is no claim to uninterrupted availability of the redirect service; we strive for high availability.

§ 8 Warranty

The statutory warranty rights apply. In the event of defects in the goods, you have the statutory rights to subsequent performance, withdrawal, price reduction and damages.

§ 9 Liability

We are liable without limitation for damage arising from injury to life, body or health as well as in cases of intent and gross negligence. In cases of simple negligence, we are only liable for the breach of a material contractual obligation (cardinal obligation) and limited to the foreseeable damage typical for the contract.

§ 10 Dispute Resolution, Final Provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods; mandatory consumer protection provisions of the country of residence remain unaffected. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. Should individual provisions be invalid, the remainder of the contract remains effective.

Last updated: 16 July 2026